Welcome to Car Rentals Fiji Your Trusted Travel Companion
Have questions about booking, cancellations, payments, or pickups? You’re in the right place. We’re here to make your car rental experience smooth and stress-free.
Booking & Reservation Help
How do I book a car?
Simply visit our home page, select your pickup and return dates, choose your location, and browse available vehicles. Click “Book Now” to confirm.
Do I need a credit card to book?
Yes, most bookings require a valid credit or debit card to secure the reservation.
Can I modify my booking after confirmation?
Absolutely. Just contact our support team with your booking details, and we’ll help you adjust the dates or vehicle (subject to availability).
Cancellation & Refund Policy
How can I check cancellation terms?
During booking, look for links labeled “Terms & Conditions”, “Cancellation Policy”, or hover over the info icon near the vehicle rate.
After booking, your email confirmation or voucher will clearly list your cancellation conditions.
Refundable vs Non-Refundable:
For full details, visit our Booking & Cancellation Terms section.
Pickup & Return Information
Where do I pick up the car?
Pickup locations are listed on your booking confirmation. We serve major airports, hotels, and city centers across Fiji.
What documents do I need?
Bring your valid driver’s license, passport/ID, and booking confirmation. An international driving permit may be required if your license isn’t in English.
Can someone else drive the car?
Yes, but the additional driver must be listed in the booking and provide valid ID and license at pickup.
Vehicle & Insurance
Are your vehicles insured?
Yes. All rentals come with basic insurance. You can opt for additional coverage for extra peace of mind during booking.
What if the car breaks down?
Call our 24/7 roadside assistance number provided in your confirmation. We’ll send help immediately.
Can I choose the exact car model?
You’ll book by vehicle category (e.g., SUV, Economy). We’ll do our best to provide your selected model or an equivalent one.
Payment & Charges
When do I pay?
Depending on your booking type, you may pay in advance or at pickup. Details will be shown during checkout.
Are there any hidden fees?
No. We believe in full transparency. All charges, deposits, and optional extras are clearly displayed before you confirm your booking.