1. How to Discover Their Booking & Cancellation Terms

During the online booking flow, carefully look for links like “Terms & Conditions,” “Cancellation Policy,” or a “Details” icon; these often show the policy before the final “Book” button.

After booking, check your confirmation email or voucher. That usually outlines:

  • Whether the rate is refundable or non‑refundable
  • Any cutoff window (e.g., “cancel 48 hours before pickup”)
  • Possible cancellation fees or no-show charges

2. Common Industry Standards in Fiji You Might Expect

Booking TypeCancellation Terms
NonrefundableCancel before pickup minus a fee (e.g., 10% or a fixed fee)
Prepaid (refundable)Free cancellation
Non‑refundableNo refund at all if you cancel or do not show up
Late/No‑showGenerally no refund, even for refundable bookings

3. What You Should Do Next:

Visit carrentalsfiji.com, go through the booking flow, and check for any policy links.

Watch/email the voucher details to see the exact terms for your chosen vehicle and rate.

If anything is unclear, contact them directly (via website or email) and request:

  1. Whether your rate is refundable or free-cancellation
  2. The deadline (e.g. hours or days before pickup)
  3. Any fee amounts (percentage or fixed)

Why This Matters

  • Knowing if cancellation is free up to a certain time gives you flexibility.
  • Understanding penalties for late cancellations or no-shows can save you unexpected charges.
  • Booking a refundable rate usually costs more upfront but can be worth it for peace of mind.